We are bound by The General Data Protection Regulation ACT – GDPR (EU) 2016/679 (subject to exemptions that apply to us under this Act). We may, from time to time, review and update this policy, including taking account of new or amended laws, new technology and/or changes to our operations. All personal information held by us will be governed by the most recently updated policy. Your privacy matters to us, so whether you are new to StepUpLead or are a long time user, please take the time to get to know our practices.
When used in this policy, the term “personal information” has the meaning given to it in the Privacy Act. In general terms, it is any information that can be used to personally identify you. This may include (but is not limited to) your name, age, gender, postcode and contact details (including phone numbers and email addresses). If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information..
We, or third parties, may collect the following types of personal information:
We may also collect anonymous data (which is not personal information) relating to your activity on our websites (including IP addresses) via cookies, or we may collect information from you in response to a survey. To the extent this information does not constitute personal information because it does not identify you or anyone else
We collect your personal information directly from you unless it is unreasonable or impractical to do so. We do this in ways including:
We may also collect personal information from third parties including:
Why do we collect, hold, use and disclose personal information? The primary purpose for which we collect information about you is to enable our business partners to provide you with the best possible quality of customer service. We may collect, hold, use and disclose your personal information for the following purposes:
If you do not provide us with the personal information described in this policy, some or all of the following may happen:
We may disclose your personal information to:
We may send you direct marketing communications and information about products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS or email, in accordance with applicable marketing laws, such as the GDPR Act 2018. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
In addition, at any time, you may opt-out of receiving marketing communications from us by contacting us (details below) or by using the opt-out facilities provided (e.g. an unsubscribe link). We will then ensure that your name is removed from our mailing list. We do not provide your personal information to other organisations for the purposes of direct marketing unless expressly authorised by you.
If you receive communications from us that you believe have been sent to you other than in accordance with this policy, or in breach of any law, please contact us using the details provided below.
You may request access to any personal information we hold about you at any time by contacting us (details below). Where we hold information that you are entitled to access, we will try to provide you with suitable means of accessing it (for example, by mailing or emailing it to you). We will not charge for simply making a request and will not charge for making any corrections to your personal information. If you make an access request, we will ask you to verify your identity. There may be instances where we cannot grant you access to the personal information we hold.
For example, we may need to refuse access if granting access would interfere with the privacy of others, or if it would result in a breach of confidentiality. If that happens, we will give you written reasons for any refusal. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may request us to amend it. We will consider if the information requires amendment. If we do not agree that there are grounds for amendment, then we will add a note to the personal information stating that you disagree with it. We request that you keep your information as current as possible so that we may continue to improve our service to you.
We have a formal procedure for investigating and dealing with privacy breaches. Once the Privacy Officer receives a complaint, whether it is in writing or verbal means, the Privacy Officer will commence an investigation with the relevant business unit from which the alleged breach stemmed. The investigator will endeavour to determine the nature of the breach and how it occurred. We may contact you during the process to seek any further clarification if necessary. If a breach is found, the Privacy Officer will escalate the matter to management so that the process can be rectified to prevent any further breaches from taking place. We will also contact you to inform you of the outcome of the investigation. We will endeavour to resolve all investigations within a reasonable time.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
1011/B, 4th Floor Suma Paradise,
Kumbharwada Chowk, Kasba Peth, Pune-411011
Protecting your privacy and your information is a top priority at StepUpLead. We have taken measures to prevent the loss, misuse, and alteration of your information. All StepUpLead employees are aware of our privacy and security policies. Your information is only accessible to those employees who need it in order to perform their jobs. When you enter sensitive information on our site, we encrypt the transmission of that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at firstname.lastname@example.org
Our website may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website and we are not responsible for the privacy policies or the content of any third party website. Third party websites are responsible for informing you about their own privacy practices.
Disclaimer All information in the StepUpLead Web site ( www.stepuplead.com ) is provided for information purposes only and does not constitute a legal contract between StepUpLead and any person or entity unless otherwise specified. Information on www.stepuplead.com is subject to change without prior notice. Although every reasonable effort is made to present current and accurate information, StepUoLead makes no guarantees of any kind.
The StepUpLead web site may contains information that is created and maintained by a variety of sources both internal and external to the organization. In no event shall StepUpLead be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through the site.
Contents of this website are the exclusive property of StepUpLEad and may not be reproduced in any form without the prior written consent of StepUpLead